You set it up
Tell it your service area, hours, appointment types, and which words mean "this is an emergency."
Missed call · 2:14 PM
Sorry we missed your call — how can we help?
AC quit. It's 84° in the house.
We can be there tomorrow, 9–11am. Book it?
Yes please
Booked · Tue 9–11am
Simulated example
Works alongside the tools you already use, even if that's just a phone and a paper calendar.
Business phone
Text messages
English/Spanish
Google Calendar
Email
Paper calendar
01How it works
How it works, step by step.
It catches what you miss
Your calls still ring you first. The moment one is missed, it texts the customer back, watches for urgent language, and loops in a person when it matters.
It books or hands off
Books the appointment and sends a confirmation, or flags it for your office if a person needs to decide.
02In practice
What a rescued call looks like.
Hi, this is the front desk for Beacon Heating & Air. Sorry we missed your call — how can we help? Reply STOP to opt out.
Our AC quit this afternoon. It's 84 in the house.
That's no fun in this heat — let's get someone out. We have tomorrow between 9 and 11am open. Does that work?
Yes, 9 to 11 works.
You're booked for tomorrow between 9 and 11am. See you then!
Beacon Heating & Air is a made-up shop — this shows the flow, not a real customer.
03What it does
Start with one thing. Add more once it's working.
It speaks HVAC — no cooling, no heat, tune-ups, replacements — not generic small talk.
Texts back missed calls
The second a call is missed, MyWorkFlo sends a text so the customer doesn't hang up and call someone else.
- Sent within seconds
- Every first text includes opt-out language (reply STOP)
- Details saved for your team
Covers nights and weekends
A 9pm call you can't take still gets a text back right away — details gathered, emergencies flagged to a person.
- Instant text, any hour
- Emergencies get escalated
- Full record of every conversation
Spots emergencies
Listens for words like gas, flooding, sparks, or burning smell — and stops to get a real person involved.
- Gas, flood, and spark warnings
- Instant handoff to a human
- Never guesses at repairs
Books the appointment
Books an open time slot when the job, location, language, and availability all line up.
- Checks your real calendar
- Included in every plan
- Sends a confirmation text
Waits for your OK
In Draft and Assisted modes, replies and bookings wait for one-tap approval from you or your office.
- One-tap approve from your phone
- Expires safely if nobody responds
- Move to Autopilot when you're ready
Texts in English and Spanish
Texts with customers in English or Spanish, and your team sees the whole conversation in one place.
- Both languages on every plan
- Whole thread visible to your office
- Hands off to a person any time
04Control & safety
How much does it do on its own? You decide.
Careful by design, not just fast.
Draft: it prepares, you approve
MyWorkFlo writes the reply, but your staff approves every message before it's sent — except real safety emergencies, which send our pre-approved safety script instantly and notify you right away.
Assisted: it texts, you approve bookings
MyWorkFlo can text back and check the details itself, but booking, dispatch, and pricing still wait for your OK.
Autopilot: it books on its own
Approved appointment types get booked automatically once the rules, schedule, and service area all match.
Always on, in every mode: gas, flooding, sparks, or a burning smell sends a locked, pre-approved safety script and alerts your team instantly. It never guesses at repairs, makes up arrival times, or quotes a price you haven't approved — and every call, text, and booking is logged.
05Free missed-call audit
What is a missed call actually costing you?
Answer four quick questions about your call volume and job size. We'll show you the real numbers, and whether the $119 plan would pay for itself.
06Why us
Why MyWorkFlo, not the usual options.
A human answering service
Answers politely, takes a message, and leaves the booking to you. Per-minute plans commonly run $250 to $1,725 a month — and the job still isn't on the calendar.
Text-back-only tools
Send "sorry we missed you" and stop there. The customer still has nothing scheduled, so they keep calling down the list.
MyWorkFlo
Texts back in seconds, qualifies the job, and books it on your real calendar — booking included from $119/mo, English and Spanish on every plan, and you sign up yourself with no sales call.
See the full answering-service comparison · all alternatives compared →
07Pricing
How much does it cost?
Booking included before the price jumps.
Starter
$119/mo
For solo operators who need missed-call recovery and real calendar booking.
- Texts back missed calls
- Real calendar booking
- Spots emergencies
- English/Spanish texting
- Every conversation logged
Growth
$299/mo
For 2 to 10 tech businesses that need after-hours coverage and office approval controls.
- Covers missed calls around the clock
- Books with your one-tap approval
- Urgent issues alert a person instantly
- Add office staff who get approval texts
- Dashboard of every lead
Pro
$599/mo
For bigger multi-tech operations — we set it up with you.
- Everything in Growth
- We set everything up with you
- Priority support
Every plan starts with a 14-day free trial. No contract. No setup fee. Cancel anytime from Settings. Full pricing details & FAQ →
08Questions
Common questions, straight answers.
What is MyWorkFlo?
MyWorkFlo is the AI front desk for HVAC and home-service teams. Your calls still ring you first — when one gets missed, it texts the customer back right away, books the visit if it's simple, and alerts you if it sounds urgent.
How much does MyWorkFlo cost?
Starter is $119/mo for solo operators, Growth is $299/mo for 2–10 tech businesses, and Pro is $599/mo for multi-tech teams. Real calendar booking and English/Spanish texting are included on every plan. No contract, no setup fee — cancel anytime.
How long does setup take?
About 10 minutes to set everything up — you sign up and connect your calendar yourself, no demo and no salesperson. One honest note: before it can text real customers, phone carriers have to approve your business for texting (a standard registration called A2P), and that usually takes a few days.
When can it start texting my customers?
You can set everything up and see how it works right away. Before it can text real customers, phone carriers have to approve your business for texting — a standard registration called A2P. Carrier registration is part of setup — we'll walk you through it, and texting turns on when carriers approve (usually a few days).
What happens when a call is a real emergency?
Gas smell, flooding, sparks, a burning smell — anything dangerous sends a locked, pre-approved safety script instantly and notifies your team right away.
Do I need a website or new software?
No. MyWorkFlo works alongside the tools you already use, even if that's just a phone and a paper calendar.
Can it answer in Spanish?
Yes. Every plan texts with customers in both English and Spanish — it isn't a paid add-on.
Do I have to change my phone number?
No. Your number stays your number, and your phone rings exactly like before. A simple forwarding setting sends only the calls you miss to your MyWorkFlo number — that's the only change.
Is there a contract?
No contract and no setup fee. You can change plans or cancel anytime from Settings.