# MyWorkFlo — Answer every call. Book the job. Get a human when it matters.

MyWorkFlo is an AI front desk for HVAC and home-service teams. Your calls still ring you first — miss one, and it texts the customer back in seconds, books the visit if it's simple, and alerts you if it sounds urgent. About 10 minutes to set up; texting real customers starts after a standard carrier registration for business texting (A2P), usually a few days. No salesperson, no new software to learn. 14-day free trial on every plan; no contract — cancel anytime.

Works alongside the tools you already use — business phone, text messages, Google Calendar, email — even if that's just a phone and a paper calendar.

## What other options get wrong

- **No sales calls needed** — sign up and connect your calendar yourself. No demo, no waiting on a salesperson.
- **Booking is included, not an upsell** — some tools only send a text back; that still loses the job. MyWorkFlo actually books the appointment.
- **Spots real emergencies** — gas smell, flooding, sparks, burning smell: anything dangerous gets sent straight to a person, fast.
- **English and Spanish** — every plan texts with customers in both languages.

## What it does

- Texts back missed calls within seconds
- Covers nights and weekends
- Spots emergencies and hands them to a person
- Books the appointment on your real calendar
- Waits for your one-tap approval in Draft and Assisted modes
- Texts with customers in English and Spanish

## How it works

1. **You set it up** — service area, hours, appointment types, and which words mean "this is an emergency."
2. **It catches what you miss** — your calls still ring you first; the moment one is missed, it texts the customer back, watches for urgent language, and loops in a person when it matters.
3. **It books or hands off** — books the appointment and sends a confirmation, or flags it for your office if a person needs to decide.

## How it compares

- **A human answering service** — answers politely, takes a message, and leaves the booking to you. Per-minute plans commonly run $250 to $1,725 a month, and the job still isn't on the calendar.
- **Text-back-only tools** — send "sorry we missed you" and stop there. The customer still has nothing scheduled, so they keep calling down the list.
- **MyWorkFlo** — texts back in seconds, qualifies the job, and books it on your real calendar. Flat pricing from $119/mo, with a human pulled in the moment it matters.

Full comparisons: [vs answering services](https://myworkflo.com/compare/myworkflo-vs-answering-services) · [all alternatives](https://myworkflo.com/alternatives)

## How much does it do on its own? You decide.

- **Draft** — it prepares, you approve. Staff approves every message before it's sent, except real safety emergencies, which send a locked, pre-approved safety script instantly.
- **Assisted** — it texts, you approve bookings. It can text back and check details itself; booking, dispatch, and pricing wait for your OK.
- **Autopilot** — it books on its own. Approved appointment types get booked automatically once the rules, schedule, and service area all match.

## Pricing

| Plan | Price | Best for | Includes |
| --- | --- | --- | --- |
| Starter | $119/mo | Solo operators | Missed-call text-back, real calendar booking, emergency detection, English/Spanish texting, every conversation logged |
| Growth | $299/mo | 2–10 tech businesses | Round-the-clock missed-call coverage, one-tap booking approval, urgent-call handoff, office staff added for approval texts, lead dashboard |
| Pro | $599/mo | Bigger multi-tech operations | Everything in Growth, hands-on setup with our team, priority support |

No contract. No setup fee. Cancel anytime from Settings.

## Safety

Home service calls can be urgent. MyWorkFlo knows its limits: it won't guess at repairs, make up arrival times, or quote a price it isn't sure about — and it hands off fast the moment something sounds dangerous. You approve the scripts, every conversation is logged, and it works even if you have no website.

## Common questions

**What is MyWorkFlo?** MyWorkFlo is the AI front desk for HVAC and home-service teams. Your calls still ring you first — when one gets missed, it texts the customer back right away, books the visit if it's simple, and alerts you if it sounds urgent.

**How much does MyWorkFlo cost?** Starter is $119/mo for solo operators, Growth is $299/mo for 2–10 tech businesses, and Pro is $599/mo for multi-tech teams. Real calendar booking and English/Spanish texting are included on every plan. Every plan starts with a 14-day free trial. No contract, no setup fee — cancel anytime.

**How long does setup take?** About 10 minutes to set everything up — you sign up and connect your calendar yourself, no demo and no salesperson. One honest note: before it can text real customers, phone carriers have to approve your business for texting (a standard registration called A2P), and that usually takes a few days.

**When can it start texting my customers?** You can set everything up and see how it works right away. Before it can text real customers, phone carriers have to approve your business for texting — a standard registration called A2P. Carrier registration is part of setup — we'll walk you through it, and texting turns on when carriers approve (usually a few days).

**What happens when a call is a real emergency?** Gas smell, flooding, sparks, a burning smell — anything dangerous sends a locked, pre-approved safety script instantly and notifies your team right away.

**Do I need a website or new software?** No. MyWorkFlo works alongside the tools you already use, even if that's just a phone and a paper calendar.

**Can it answer in Spanish?** Yes. Every plan texts with customers in both English and Spanish — it isn't a paid add-on.

**Do I have to change my phone number?** No. Your number stays your number, and your phone rings exactly like before. A simple forwarding setting sends only the calls you miss to your MyWorkFlo number — that's the only change.

**Is there a contract?** No — every plan starts with a 14-day free trial, and there's no contract and no setup fee. You can change plans or cancel anytime from Settings.

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[Start 14-day free trial](https://app.myworkflo.com/login) · [Live demo — get the sample text on your phone](https://app.myworkflo.com/demo) · [Sign in to the app](https://app.myworkflo.com/login) · [HTML version](https://myworkflo.com/) · [MyWorkFlo alternatives compared](https://myworkflo.com/alternatives)